What is ISO Gap Analysis
>> Sunday, August 21, 2011
If you are thinking of preparing an ISO 9000 Quality Management System (QMS) then where do you start? Generally you should start with a gap analysis to determine the gap between your current management system and an ISO 9000 conforming QMS. A gap analysis is used to assess an organizations scope, readiness, and its resources for building the system. It also provides us with the data to develop a project plan for ISO implementation.
After determining the gap between your current business practices and your desired quality management system you will have to determine the scope of your standardization required. Often times large organizations start with one line or one business system until they see the value in standardization at which point they expand the process to include more and more of the organization.
We then determine the depth and width of the standardization necessary. The analysis leads us to a blueprint of the total project. After examining the ISO formula we find the "shall" statements that apply to the organization. The required documents are assembled as well as required procedures. There can be a great deal of leeway built into the standardization to make a more seamless process output.
One process that will be emplaced for example is customer feedback. Though feedback is a requirement it is up to the organization as to exactly how that is accomplished. This procedure doesn't require a written record. Use these new procedures to help free your organization of old patterns and find new modern ways to accomplish these requirements.
The output of the ISO Quality "shall" count is a histogram that shows you how your organization stacks up, clause by clause, and a list of possible exclusions of areas within clause seven that may not apply. Each exclusion claimed will require a proper justification within the Quality manual. In the Gap Analysis phase we should be able to give you an idea on possible exclusions.
After determining the gap between your current business practices and your desired quality management system you will have to determine the scope of your standardization required. Often times large organizations start with one line or one business system until they see the value in standardization at which point they expand the process to include more and more of the organization.
We then determine the depth and width of the standardization necessary. The analysis leads us to a blueprint of the total project. After examining the ISO formula we find the "shall" statements that apply to the organization. The required documents are assembled as well as required procedures. There can be a great deal of leeway built into the standardization to make a more seamless process output.
One process that will be emplaced for example is customer feedback. Though feedback is a requirement it is up to the organization as to exactly how that is accomplished. This procedure doesn't require a written record. Use these new procedures to help free your organization of old patterns and find new modern ways to accomplish these requirements.
The output of the ISO Quality "shall" count is a histogram that shows you how your organization stacks up, clause by clause, and a list of possible exclusions of areas within clause seven that may not apply. Each exclusion claimed will require a proper justification within the Quality manual. In the Gap Analysis phase we should be able to give you an idea on possible exclusions.
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